Privacy Policy

CFO Influence Pte. Ltd. (UEN 202614464M) ("CFO Influence", "we", "us" or "our") recognises its obligations under the Personal Data Protection Act 2012 of Singapore (the "PDPA"). This Privacy Policy sets out the basis on which we may collect, use, disclose or otherwise process personal data of our clients, prospective clients, members of our community, and visitors to this website, in accordance with the PDPA.

This Privacy Policy applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data on our behalf.

1. Collection of Personal Data

We generally do not collect your personal data unless (a) it is provided voluntarily by you directly or via a person duly authorised by you, after you have been informed of the purposes for which the data is collected and, where applicable, you have consented in writing or in such other form as permitted under the PDPA, or (b) collection and use of personal data without consent is permitted or required under the PDPA or any other written law.

Examples of personal data we may collect include your name, business and residential address, email address, telephone number, job title, company, business information you choose to share (such as revenue band, budget and the challenge you are seeking to address), and any other information you submit through our forms or in the course of communicating with us.

We may also collect anonymised usage information through our website (such as pages viewed, approximate location derived from IP address, browser type, and referrer) for analytics purposes. We do not knowingly collect personal data from individuals below the age of 18. We do not collect payment card information through this website.

2. Purposes for the Collection, Use and Disclosure of Your Personal Data

We may collect, use, disclose and/or process your personal data for one or more of the following purposes:

• To respond to your enquiries, requests for information, or requests for proposals
• To assess the suitability of a prospective engagement and to negotiate, prepare and execute engagement letters or other service agreements
• To provide professional services under a signed engagement, including communications, advisory deliverables, and related client servicing activities
• To administer events, training sessions, webinars, or speaker engagements in which you participate or in which you have expressed interest
• To notify you about the launch of products, tools, services, events or waitlists for which you have signed up
• To send you newsletters, updates, insights or other communications, where you have consented to receive such communications
• To maintain accurate records of our business activities and to comply with our legal, regulatory, accounting, audit and tax obligations
• To improve our website, services and client experience
• To prevent fraud, to enforce our Terms of Use, and to protect the rights, property or safety of CFO Influence, our clients, our personnel, and other third parties
• Any other purposes for which you have provided the personal data and given your consent

We will seek your consent before collecting any additional personal data, or before using your personal data for a purpose which has not been notified to you (except where permitted or required under the PDPA or any other applicable law).

3. Disclosure of Personal Data

We may disclose your personal data in the following circumstances:

• To third-party service providers and agents who process personal data on our behalf, including providers of email, customer relationship management, scheduling, cloud storage, website analytics, accounting, payroll, and professional support services
• To our professional advisers (for example, legal counsel, auditors and insurers) where reasonably required in the course of our business
• Where such disclosure is required for the performance of obligations in connection with the provision of services you have engaged us for
• Where disclosure is required or permitted by law, including in response to a lawful request by a public authority
• Where we believe in good faith that disclosure is necessary to protect our rights, to protect your safety or the safety of others, to investigate fraud, or to respond to a government request
• To a successor entity in the event of a merger, acquisition, restructuring or sale of business assets, subject to appropriate confidentiality commitments
• Where you have otherwise consented to the disclosure

We do not sell your personal data to third parties.

4. Consent and Withdrawal of Consent

The consent you provide for the collection, use and disclosure of your personal data will remain valid until you withdraw it. You may, at any time, withdraw your consent or request that we cease collecting, using, and/or disclosing your personal data for any or all of the purposes set out above.

To withdraw consent, please submit your request in writing or by email to our Data Protection Officer using the contact details below. We will, in general, seek to process your request within ten (10) business days of receipt.

Please note that withdrawing consent may affect our ability to continue providing services to you. Depending on the nature of your request, we may not be able to continue acting for you, to respond to your enquiry, or to deliver a product or service you have signed up for. We will inform you of any likely consequences before proceeding with your withdrawal request.

Withdrawal of consent will not affect any collection, use or disclosure of personal data which had already taken place prior to the withdrawal, or any personal data we are required to retain under applicable law.

5. Access and Correction

You may request access to the personal data we hold about you, or request correction of any personal data that is inaccurate, incomplete, misleading or out of date. Requests should be made in writing or by email to our Data Protection Officer.

We will respond to your request as soon as reasonably possible and, in general, within thirty (30) days of receipt of a complete request. In certain circumstances permitted under the PDPA, we may decline an access or correction request, or charge a reasonable fee for meeting an access request. Where we do so, we will inform you of the reason.

6. Accuracy of Personal Data

We will take reasonable steps to ensure that personal data in our possession is accurate and complete, where we are likely to use the data to make a decision that affects you or to disclose the data to another organisation. However, this is conditional on you providing us with accurate and up-to-date information, and notifying us promptly of any changes.

7. Retention of Personal Data

We will retain your personal data only for as long as is reasonably necessary to fulfil the purposes for which it was collected, or as required or permitted by applicable laws. In particular:

• Enquiry and prospect data where no engagement proceeds is retained for up to 24 months from the date of last contact
• Client data is retained for the duration of the engagement and for at least five (5) years thereafter, to comply with statutory record-keeping and tax requirements in Singapore
• Waitlist, subscriber and marketing data is retained until you unsubscribe or request its deletion

We will cease to retain personal data, or remove the means by which the data can be associated with you, once we determine that the data is no longer necessary for any legal or business purpose.

8. Protection of Personal Data

We will take reasonable security arrangements to protect personal data in our possession or under our control against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks. These arrangements include administrative, physical and technical safeguards such as encrypted transmission where appropriate, access controls, vendor due diligence, training of personnel, and written confidentiality obligations.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we will use reasonable efforts to safeguard your personal data, we cannot guarantee its absolute security.

9. Data Breach Notification

In the event of a data breach which is assessed to result in significant harm to the affected individuals, or which is of a significant scale, we will notify the Personal Data Protection Commission and affected individuals within the timeframes required under the PDPA.

10. Transfer of Personal Data Outside of Singapore

We generally do not transfer your personal data to countries outside of Singapore. Where we do so, whether directly or through our service providers, we will ensure that the recipient is bound by legally enforceable obligations to provide a standard of protection that is at least comparable to that under the PDPA, as required by the Transfer Limitation Obligation.

11. Cookies and Analytics

Our website may use cookies and similar technologies to support basic site functionality and to understand how visitors use the site. You may disable cookies through your browser settings; however, some features of the site may not function properly if cookies are disabled. We do not use cookies to identify you as an individual unless you provide identifying information through a form.

12. Third-Party Sites

Our website may contain links to third-party websites, articles and resources. We are not responsible for the privacy practices or the content of such third-party sites. We encourage you to review the privacy policies of those sites before providing any personal data.

13. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. The "Last updated" date at the top of this page indicates the most recent revision. Where changes are material, we will take reasonable steps to bring them to your attention before they take effect. Your continued use of this website or our services following any update constitutes your acknowledgement of the revised Policy.

14. Contacting Us / Data Protection Officer

If you have any questions or feedback about this Privacy Policy, or if you wish to make an access, correction, or consent withdrawal request, please contact our Data Protection Officer:

This Privacy Policy should be read together with our Terms of Use and Disclaimer.